Simultaneous Upto
Interviews
Market to grow to
in 2029 in India
Multilingual Flexibility
Regional Languages
Put AI to Work: Precision Hiring for Customer Service Excellence
From BPOs to service centers, customer service roles are essential for managing customer relationships and ensuring satisfaction across the lifecycle. EvueMe’s AI ensures that the right talent is selected for these crucial positions by providing standardized and accurate evaluations tailored to each role, whether it’s inbound voice support, non-voice assistance, or CRM teams at physical offices
AI That Understands Communication: Voice and Soft Skill Assessment
In BPOs and customer service roles, effective communication is critical for success. EvueMe’s AI evaluates essential voice skills like pitch, fluency, tone, grammar, vocabulary, and comprehension to ensure candidates are well-equipped for inbound voice roles. Beyond voice proficiency, our AI also assesses key soft skills such as customer centricity, problem-solving, handling stress, emotional control, and taking ownership. EvueMe ensures that you hire individuals who can engage customers effectively and deliver outstanding service across diverse touchpoints
Adaptable to BPOs, Service Centers, and CRM Teams
Customer service hiring is not a one-size-fits-all approach. Whether you’re staffing a BPO for voice or non-voice support, a service center for face-to-face customer interactions, or CRM teams managing post-sales processes, EvueMe’s AI adapts to your specific requirements. Our platform customizes evaluations based on the nature of the customer service role, ensuring that every candidate possesses the necessary skills and competencies to excel in their specific environment. By providing tailored assessments, EvueMe ensures your hiring process is as efficient as it is precise, no matter the customer service setting
Customer service hiring across our nationwide centres was once a high-variation process. EvueMe’s Digital Human has brought structure, enabled regional-language interviews, and delivered evidence-backed reports, making it our most reliable filter for empathy-driven frontline roles
CHRO
Accelerate Hiring with Mobile-Friendly and Multilingual Solutions
In fast-paced customer service environments, speed and accessibility are key. EvueMe’s AI-powered platform streamlines the hiring process, allowing candidates to complete interviews directly from their smartphones, providing flexibility and convenience. Our Digital Human, Avi, conducts interviews in multiple regional languages, including Hindi, Bengali, Marathi, Kannada, Tamil, Telugu, Malayalam, and Gujarati. This mobile-friendly and multilingual approach ensures that you can evaluate candidates quickly, reduce time-to-hire, and connect with a diverse talent pool across various regions.
Data-Driven Insights for Smarter Hiring Decisions
EvueMe’s AI platform doesn’t just evaluate candidates—it provides in-depth, data-driven insights that empower hiring managers to make smarter, more informed decisions. From detailed analytics on candidate performance in key areas like communication, problem-solving, and customer centricity to AI-generated reports that highlight top candidates, EvueMe equips you with the information you need to hire the best talent. By using AI to provide actionable insights, your hiring process becomes more transparent, data-backed, and efficient
