Tackle High-Volume BPO Hiring with Speed and Efficiency
In the BPO industry, high turnover and high-volume hiring are constant challenges. EvueMe’s AI-powered platform helps tackle these issues with speed and efficiency, automating the screening and interview process for both voice and non-voice roles. This reduces the time-to-hire by 5X, ensuring your operations stay fully staffed, even during peak seasons, while maintaining high standards of customer-centricity
AI for Voice Skills and Communication Assessment
Voice roles make up 80% of BPO positions, making effective communication a critical skill. EvueMe’s AI evaluates essential voice competencies like comprehension, speech fluency, vocabulary, and grammar. Additionally, our AI assesses soft skills like customer centricity, the ability to handle anger, accountability, and stress management, ensuring candidates are equipped to handle high-pressure customer interactions
Hiring Phone Banking Officers at scale is a high-pressure, continuous task — and EvueMe’s AI platform has brought the much-needed structure and consistency. It simulates real call scenarios, assesses empathy and clarity, and helps us hire faster without compromising on quality
VP – HR, Cards Division
Mobile-Friendly, Multilingual Interviews for Broader Talent Access
In BPOs, candidates often come from diverse regions, and being able to communicate in regional languages is key to offering localized customer support. EvueMe’s Digital Human conducts interviews in regional languages such as Hindi, Bengali, Marathi, Tamil, Telugu, Kannada, and more, ensuring that candidates are assessed in the language they feel most comfortable speaking. Interviews can also be conducted on mobile devices, ensuring accessibility for candidates across all locations.
Data-Driven Insights for Better Hiring Decisions
Voice roles make up 80% of BPO positions, making effective communication a critical skill. EvueMe’s AI evaluates essential voice competencies like comprehension, speech fluency, vocabulary, and grammar. Additionally, our AI assesses soft skills like customer centricity, the ability to handle anger, accountability, and stress management, ensuring candidates are equipped to handle high-pressure customer interactions
